Gelinas James, Inc. Training Programs

Leading Change

Context. What do you do when an emerging body of data suggests that up to 80 percent of organizational change efforts fail to achieve their desired objectives? Just trying harder probably won't work.

Change "know-how" is quickly becoming a significant part of an organization's competitive advantage. This "know-how" requires that leaders at every level be able to divide their attention among serving customers today, improving the organization for tomorrow, and preparing for future opportunities and challenges. It means they need to be able to lead change by managing the technical, organizational, and human aspects of change.

Audience. Senior executives, middle managers, first-line supervisors, and change agents at every level can use the concepts, models, and skills to help them navigate through the uncertain, ambiguous, and dynamic territory of organizational change.

Purpose. To provide leaders at every organizational level with the ability to lead themselves, their organization, and it members through change.

What You Will Learn.

How to build a compelling case for change
How to manage the technical, organizational, and human process of change
The process of human change
Four resources for guiding yourself and others through change: commitment, responsibility, learning, and connection
Practical skills to help yourself and others through the phases of change
How to assess where customers and organization members are in the change process and how to respond to them more effectively
Proven skills for responding to people in denial and resistance

Method. This is a highly interactive one- to two-day workshop in which participants engage in reflection, application of ideas, and skill practice.

What You Will Get. A 70-page manual which includes a clear description of the concepts, models, and skills learned in the course with illustrative examples for later reference.

Is Leading Change Right for You? If you are in a position where you are either helping to create or experiencing a great deal of change and need to be influencing and supporting others to change, this course is for you.

Our Commitment to You. Based on our work with hundreds of organizations over the past twenty years, we are very familiar with how difficult change is on every level: technical, organizational, and personal. This course is designed to help people in organizations change themselves and lead others to change. We can tailor this course to meet your specific needs.

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